Note: Your Epson product must be turned on and connected to a computer with Internet access. Epson Software Updater v2. Description : This file contains Epson Software Updater v2. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. EpsonNet Config Utility v4. Epson Document Capture v1.
Description : This file contains Document Capture v1. Admin Tools. Top FAQs. Select the questions to view the answers The product doesn't work properly when I press the start button. What should I do? What do the product's lights indicate? I can't start Epson Scan 2 in Windows or on my Mac. My scanning software doesn't work properly in Windows or on my Mac.
Paper jammed in my product. How do I uninstall the Epson product software? How do I load plastic cards in the input tray? How do I scan to a SharePoint server or cloud service? How do I replace the product rollers? Connection or Setup. Select the questions to view the answers What type of cable do I use to connect the product to my computer? Error Messages or Lights.
Select the questions to view the answers What do the product's lights indicate? I see the message Epson Scan 2 error has occurred and Epson Scan 2 will close. EB when I scan a double-sided document. Image Quality or Appearance. Select the questions to view the answers The quality of an image I scanned with Epson Scan 2 is poor.
Only part of my document scans. An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How should I clean the inside of my product? How do I reset the product's roller counter? If you find this tutorial useful, feel free to share it with others.
And if you have any questions or ideas, tell us what you think in the comments section below. Marcus is a technical writer for Driver Easy. Being a tech enthusiast, he has quite a repertoire of computer problem solving skills. He believes every computer problem has a solution, and that solution should be accessible and understandable to everyone. To install Driver Easy Click. This file contains the EpsonNet Config Utility v4.
EpsonNet Config is a configuration utility for administrators to configure the network interface. This component adds the following functionality:. This file contains the SharePoint Online Connector 1. Note : Microsoft. This file contains the Microsoft OneNote Connector v1. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc.
Limited Warranty warranty valid in the U. Protect your Epson product beyond the standard warranty period with an Epson extended service plan. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson DS II.
Downloads not available on mobile devices. Scanner Driver and Epson Scan 2 Utility v6. Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit, Windows 8. Epson Document Capture Pro v3. Epson Software Updater v4. Description : This file contains Epson Software Updater v4. Dropbox Connector v1.
Description : This file contains the DropBox Connector v1. EpsonNet Config Utility v4. SharePoint Online Connector v1. Who do I contact for support on the software that came with my product? When the optional Network Interface Unit is installed, will the scanner be automatically configured in Epson Scan 2? Which software is included with my product? Can my product be networked? My computer doesn't recognize the product. How do I scan using Document Capture Pro 2. Does Epson make drivers for Linux?
Who do I contact for software support? Select the questions to view the answers How do I load a photo with the carrier sheet? How should I transport or store my product?
What is the loading capacity of the product's input tray? What optional equipment is available for my product? Does my product have a security slot? Can I turn off the product while the computer is still on? When do I need to use the optional carrier sheet to scan? The product does not turn on. Does Epson have a program where I can donate my working electronic equipment?
What security measures does Epson recommend for its network products? The product does not turn off. Manuals and Warranty. Limited Warranty. Quick Reference - Document Capture Pro 2.
Quick Reference - Document Capture Pro 3. Care and Maintenance. Registration and Service Plans. Register Your Product To register your new product, click the button below. Register Now. Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service Plan. Contact Us. Warranty Verification Verify your Epson product warranty. Verify Your Warranty. Find a Location. Email Epson Support If you are unable to find an answer on our web site, you can email your question to Epson Support.
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