Downloading from ie causing black files

My next move will be to ditch HP drivers and force install Intel Drivers. Uninstall all video devices. Uninstall and delete driver software. It should try to reinstall. Repeat this until you see no screen flickering and no "display adapter" menu in Device Manager.

Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 8. I have an HP Envy Touchsmart 14t. Click on the link to the file. This usually displays the file content in your browser window.

Select "Save As" from the "File" menu in the browser. Open the Internet Explorer browser. Browse to the PDF you'd like to view or download and click it. The file should automatically open in the browser window. To get the stand-alone package for this update, go to the Microsoft Update Catalog website. If you still experience this issue after you install this update, see the following Knowledge Base article for other possible causes of the black screen:.

Troubleshoot black screen or blank screen errors. The English United States version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time DST bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 10, version , all editions More Report abuse. Details required :. Cancel Submit. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Microsoft Edge. A subscription to make the most of your time. The file should automatically open in the browser window.

To save download the PDF, click the icon, located near the bottom of the browser window. If you do not see the save icon, move your mouse towards the bottom of the browser window, and a black bar should appear, where the save icon is.

The May Update for Windows 10 version 21H1 is now slowly rolling out as a minor update for compatible devices. This is the eleventh major refresh based on the same core file system. The second cause of the Black screen issue is the Adobe Flash-player.